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I did, however, have this issue with the update on my PC (Windows 7 Pro 64bit), and I was looking for a solution online while I tried the install again.

I didn't have any problems on my mac, so not sure if this is any help to the mac folks or not? Just posting this in the hopes that it helps someone. I don't understand why it's saying I don't have administrator privileges, when all other applications I've installed have worked without any issue.Ġ6/15/13 17:46:51:208 | | | ASU | PDApp | DLM.ApplicationFacade | | | 49534 | sendNotification = productSessionRetr圜lickSignal, type = nullĠ6/15/13 17:46:51:220 | | | ASU | PDApp | DLM.ApplicationFacade | | | 49534 | sendNotification = executeCCMDownloadWorkflowSignal, type = nullĠ6/15/13 17:46:51:222 | | | ASU | PDApp | DLM.ApplicationFacade | | | 49534 | sendNotification = executeProdSessWorkflow, type = nullĠ6/15/13 17:46:51:223 | | | ASU | PDApp | DLM.ApplicationFacade | | | 49534 | sendNotification = acquireAdminElevationSignal, type = nullĠ6/15/13 17:46:54:592 | | | ASU | PDApp | AcquireAdminElevationCommand | | | 49534 | Failed to launch AAM helperĠ6/15/13 17:46:54:593 | | | ASU | PDApp | DLM.ApplicationFacade | | | 49534 | sendNotification = handleErrorSignal, type = null This is my token number from the Adobe Support Advisor: 40-13120-004515062013